CareUnion platform

One connected SaaS for patient access and practice operations.

CareUnion is not a hospital information system or EHR replacement. It is the configurable access and automation layer around the practice.

Online clinic-branded booking

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.

Live practitioner availability

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.

Reception appointment operations

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.

Practitioner schedules and time off

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.

Deposits and payment policies

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.

Manual medical-aid verification

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.

Email and configurable communication

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.

Tenant-aware automation foundation

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.

AI receptionist settings and escalation

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.

Subscriptions, entitlements and usage

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.

Audit trail and operational reporting

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.

Custom booking domains on eligible plans

Configured per clinic, protected by organisation scope, and connected to the same authoritative booking core.